Madolights is owned by LUBERON INVEST is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.Thank you for reading this post, don’t forget to subscribe!
By using our website, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you interact with our store, we collect the following types of personal data:
- Information you provide to us:
- Contact and Order Details: Your name, billing and delivery addresses, email address, and phone number when you make a purchase.
- Communications: Information you provide when you contact us with an inquiry or a complaint.
- Information we collect automatically:
- Technical Data: Your computer’s Internet Protocol (IP) address, browser type, operating system, and a record of your visits to our website. We use this to understand how our customers browse our store.
2. The Legal Basis for Processing Your Data
Under the GDPR, we must have a lawful basis to process your personal data. We rely on the following:
- Contract: We process your name, address, and payment information because it is necessary to fulfill our contract with you, specifically to process your order, manage delivery, and handle returns.
- Legitimate Interests: We may process certain data for our legitimate interests, such as to improve our products and services, prevent fraud, and ensure the security of our website.
- Consent: We will only use your personal data for marketing purposes (e.g., sending you emails about new products) with your explicit consent. You have the right to withdraw this consent at any time.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment and delivery.
- To communicate with you about your order status, including sending shipping notifications.
- To respond to your questions and provide customer support.
- To improve our website, products, and services.
- With your consent, to send you marketing and promotional communications.
- To comply with legal obligations and to prevent and detect fraudulent activity.
4. Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data. To exercise any of these rights, please Contact us .
- The right to be informed: To know how your data is being used.
- The right of access: To request a copy of the personal information we hold about you.
- The right to rectification: To have any inaccurate data we hold about you corrected.
- The right to erasure (“right to be forgotten”): To request that we delete your personal data.
- The right to restrict processing: To limit the way we use your data.
- The right to data portability: To request your data in a structured, commonly used format.
- The right to object: To object to our processing of your personal data, especially for direct marketing purposes.
- The right to withdraw consent: To withdraw your consent at any time where we rely on your consent to process your data.
5. Disclosure of Your Information
We may share your personal information with trusted third parties who provide services on our behalf, such as:
- Payment Processors: To securely handle your payment transactions.
- Shipping Companies: To deliver your orders.
These third parties are only provided with the information necessary to perform their specific services and are required to keep your information confidential. We will not sell or rent your personal information to other companies for their own marketing purposes.
We may also disclose your personal information if we are required to do so by law.
6. Third-Party Services and International Data Transfers
Our store is hosted by Hostinger Inc. and uses their e-commerce platform. Your data is stored securely through Hostinger’s systems.
Some of our third-party service providers (such as payment gateways) may be located outside of the European Economic Area (EEA) and the UK. When your personal data is transferred to these providers, we ensure that appropriate safeguards are in place to protect your data, as required by GDPR.
Please be aware that any third-party links on our website that direct you to other sites are not covered by this privacy policy. We encourage you to read the privacy policies of those sites.
7. Data Security and Retention
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
8. Cookies
We use cookies and similar technologies to ensure our website functions correctly and to enhance your shopping experience. You will be asked to provide your consent for the use of non-essential cookies through a cookie banner when you first visit our site.
9. Age of Consent
By using this site, you confirm that you are at least 18 years of age. If you are under 18, please ensure you have the consent of your parent or legal guardian to use this site and provide your personal information.
10. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Questions and Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection representative at:
- Monday – Friday 9 AM to 8 PM
- Address : 12 Rue Tronchet, 75008, Paris, France
- Support Mail : Contact@madolights.com
- Support Number : +33 746279453